Posts Tagged ‘Stacy Kuhlmann’

4 Questions with Stacy Kuhlmann, Director of Client Services

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We’re hitting the new year running with the promotion of our very own Stacy Kuhlmann to Director of Client Services. Since joining Superhuman as a project manager, Stacy has brought her distinctive clarity of focus and fresh approach to every detail of the job. We are proud to announce her new position and excited to see where she takes us in the coming year! Get her take on the current state of client relations below.

How has your role at Superhuman changed since starting here?

My journey with Superhuman thus far has been ever-changing and hard to define with one title. When I first joined the team almost two years ago, I was specifically brought on to help manage projects for one of our largest clients. Superhuman was then—and still is—a lean and mean crew. When I entered the picture, there was already an arsenal of talented senior folks overseeing the day to day. With every new client or project we’d get under our belt, two more would come along with it. Not a bad situation to have, but the need for someone to step in and manage the overall operation, from production to client relationships, was apparent very quickly. I think I naturally gravitated towards those gaps to establish my role here.

How are client relations different for modern agencies?

From my experiences working with larger or more traditional agencies, client relationship responsibilities live more with designated account managers. Departments are typically siloed—account people and creative people are kept separate. At more modern agencies, especially here, that sole “account” role is ceasing to exist. Writers, project managers, designers—we all work in sync, directly with clients from the beginning of the process to solve the marketing challenge of the day. In such a collaborative, fast-paced environment, one of my goals is to break down the barriers that might delay or get in the way of producing great work.

What new opportunities does this bring?

I think this transparent approach opens up the lines of communication—both on the agency and client side. It helps us more directly form partnerships with our clients and sets both sides up for success. From the early stages of scoping a project to the final executional phases and the problem solving in between, uniting the core team involved throughout can make the biggest difference in the level of work achieved.

What are your hopes for the new year?

It’s been crazy to think where this agency once started and I can’t imagine what the Superhuman crew will achieve with another year ahead. My overarching goal this year is to find new ways to expand and shape our processes and offerings. I want to find creative ways to approach and adapt to situations and challenges that help make everyone more efficient. I am most looking forward to keeping up with the momentum Superhuman has built as we continue to forge this path we’ve created.

Meet Our Three New, Full-Time Hires!

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Stacia Burtis, Senior Designer

1. What brought you to Superhuman?
To make a long story short, I was freelancing and Superhuman provided me with the perfect environment where I could collaborate while still working on personal projects. Eventually I had enough work at Superhuman to wrap up my other projects. The whole thing happened very organically, which is why I think it works so well. I love how small it is. I’m best friends with everyone I work with, which is very important in such a collaborative space.

2. What’s a career goal you’d like to accomplish in 2017? 

We’re wrapping up a big branding project right now which was super fun, so I hope to do more projects like that. I also think since Superhuman is so small I’ll have more opportunities to lead projects which is great. I’ve also enjoyed getting more involved in aspects beyond design, like strategy and naming.

3. What’s your passion project right now?
I don’t have a specific project but I just got an iPad Pro and Pencil so I’m having fun doodling on a new medium. Outside of design, I love cooking and baking and I’m always working on improving my food photography and recipe skills.

4. What’s your favorite holiday season indulgence?

Cookies all the way. And whiskey … but that’s really all year long.

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Stacy Kuhlmann, Project Manager

1. What brought you to Superhuman?

I came to Superhuman for a chance to surround myself with a highly talented, hilarious group of people. The fact that we can come to work and laugh all day while producing great work says a lot. The collaborative nature and having the chance to get your voice heard within the lifetime of a project is something I’ve always strived to have in a job.

2. What’s a career goal you’d like to accomplish in 2017? 

In 2017, I want to step up and not shy away from contributing to projects that are foreign or challenging. Creating efficiencies within our workplace is also a goal I want to incorporate on a daily basis.

3. What’s your passion project right now?

After work, I’m currently taking graphic design classes. Learning at school and working side by side with my talented coworkers every day gets me excited to continue to explore the creative field.

4. What’s your favorite holiday season indulgence?

I love the holiday and winter season because it gives me an excuse to hibernate and stay indoors for days at a time without guilt. It’s a perfect chance to slow down and spend quality time with friends, family, puzzles, red wine and all the cheese.

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Becky Lang, Creative Director

1. What brought you to Superhuman?

I wanted to try my hand at freelancing for awhile and Superhuman pulled me in right away. Soon, it became the only place I wanted to work. The level of collaboration, creative thinking, and polish is so fulfilling. Plus we eat really good food.

2. What’s a career goal you’d like to accomplish in 2017? 

Same as every year: I want to write a book. I’ve produced, contributed to and edited a couple, but I’d like to write one cover to cover. At work, I’d like to take the thought leadership I see at Superhuman and put it out into the world in interesting new ways.

3. What’s your passion project right now?

I’m going to start blogging about wellness experiments for City Pages, so that should be fun. I’ve also started doing podcast recaps of The Bachelor. When I’m not writing or making content, I am usually cooking. It’s such a relaxing outlet for creativity and it lets me work with my hands instead of my brain.

4. What’s your favorite holiday season indulgence?

I make a hot apple brandy cider that is really comforting and delicious. I’ve had to stop making it so often because when it’s there, we’re drinking it.